Vindex Privacy Policy For Business Customers


This Privacy Policy explains how Vindex LLC and our subsidiaries and affiliated companies, including but not limited to Esports Engine, LLC and Let’s Play, LLC (collectively “Vindex,” “we,” or “us”), collect, use, and disclose information about our customers, prospective customers, and website visitors when they access and use our websites or other online products or services that link to this Privacy Policy (collectively, our “Services”), contact our sales or customer support teams, or otherwise interact with us. We refer to our customers, prospective customers, and website visitors as “you” throughout this policy.

Please note that this Privacy Policy does not apply to information we collect and process on behalf of our customers when they use our Services or engage us to provide consulting, intelligence, broadcasting or other professional services. For example, we may process personal information when our customers use the Services to organize and manage events. Certain products and services enable the collection, storage, and processing of information about end users, including but not limited to tournament competitors and attendees, customer employees and contractors, and broadcast participants. We process that information solely for the purpose of providing our products and services to our customers and only in accordance with their written instructions. The collection, use, retention and deletion of this information is controlled by our customers and subject to their respective privacy policies.

This Privacy Policy does not apply to products or services with separate privacy policies. Please refer to the separate privacy policy related to those particular products or services.


Information that you provide to us.

We collect information you provide directly to us. For example, you share information directly with us when you fill out a form or otherwise communicate with us. The types of personal information we may collect include your name, email address, and any other information you choose to provide.

If you apply for employment with us, we collect personal information directly from you. The types of personal information we may collect include your name, email address, phone number, mailing address, employment and education information as may be available on your resume, LinkedIn profile information (if you choose to share that with us), employment eligibility status, equal opportunity employment information, disability status, and any other information you choose to provide. If you choose to provide personal information about a reference, please obtain their consent prior to sharing this information with us.

Information that we collect automatically when you interact with us.

When you access or use our Services or otherwise transact business with us, we automatically collect certain information, including:

  • Device and Usage Information: We automatically collect information about the device and network you use to access the Services, such as your hardware model, operating system version, mobile network, Internet Protocol (IP) address, unique device identifier, and browser type. We also collect information about your activity on our Services, such as access time, pages viewed, links clicked, and the page you visited before navigating to our Services.
  • Information Collected by Cookies and Similar Tracking Technologies: We use cookies and similar tracking technologies to learn more about how you interact with our products and services, improve and customize your experience, and power certain features of the Services. Cookies are small text file that are placed in your browser or on your device. Web beacons, pixels, tags and clear GIFs are small strings of code placed on a web page or in an email or advertisement. These technologies allow your browser to recognize and store certain types of information (such as cookies previously set, the time and date that you viewed the page with the beacon, and a description of that page). For more information about cookies and how to disable them, see the Your Choices section below.
Information we collect from other sources.

We obtain information from third-party sources. For example, we may obtain information about you as a reference for someone seeking employment with us.

Information we derive.

We may derive information or draw inferences about you based on the information we collect. For example, we infer location based on IP addresses.


We process the information we collect to provide, maintain, and improve our websites and other Services. We also use the information we collect to:

  • Send you technical notices, security alerts, and administrative messages about the Services;
  • Evaluate your credentials and application for employment with us;
  • Respond to your comments and questions and provide customer service;
  • Communicate with you about our products, services, events, and other offerings and provide news and information that we think will interest you (see the Your Choices section below for information about how to opt out of these communications at any time);
  • Monitor and analyze trends, usage, and activities in connection with our Services;
  • Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
  • Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Vindex and others;
  • Debug, identify, and repair errors on the Services;
  • Comply with our regulatory, legal, and financial obligations and to enforce our legal rights;
  • Carry out any other purpose described to you at the time the information was collected.


We share information about you in the following circumstances:

  • Our Group Entities: We share information among the Vindex family of companies, in accordance with our internal policies and business practices.
  • Vendors and Service Providers: We share information with vendors, service providers, and consultants that perform services for us, such as companies that assist us with delivering content, providing information technology and customer service assistance, facilitating tournament and events, and delivering marketing. We also share information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
  • Third-Party Partners: We may share your information with our third-party partners, such as game publishers, esports team franchises, retail partners, and our sponsors, licensees, and franchisees.
  • Corporate Transactions or Events: We share information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Pursuant to Law, Rule or Regulation: We disclose information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements. We also share information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Vindex, our users, the public, or others.
  • With Your Consent: We share your information for other purposes not listed above with your consent and at your direction.

We also share aggregated or de-identified information that cannot reasonably be used to identify you.


We allow others to provide analytics services on our behalf across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by Vindex and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.


Data Subject Requests

Subject to certain limitations, you have the right to request: information about how we process your personal data; access to a copy of the personal data we hold about you; to receive your data in a portable, machine-readable format; withdrawal of any consent you have previously provided to us; or that your personal data be corrected or erased. Subject to certain limitations, you also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, please email us at

Manage Cookies and Other Tracking Technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of some of the Services.

Communications Preferences

You may opt out of receiving promotional emails from us by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about our ongoing business relations.


If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, you have certain rights and protections under the law regarding the processing of your personal data, and this section applies to you.

Legal Basis for Processing

When we process your personal data, we will do so in reliance on the following lawful bases:

  • To perform our responsibilities under our contract with you (e.g., providing the services you request).
  • When we have a legitimate interest in processing your personal data to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you).
  • To comply with our legal obligations (e.g., to maintain a record of your consents and track whether you have opted out of marketing communications).
  • When we have your consent to do so (e.g., when you opt in to receive marketing communications from us). When consent is the legal basis for our processing your personal data, you may withdraw such consent at any time, however, please note that this will not affect the lawfulness of any processing based on your consent before withdrawal.
Data Retention

We retain personal data for the duration necessary pursuant to our relationship with you and for the purposes specified above (e.g., to provide you with access to our products and services), in accordance with our data retention policies and applicable law. As such, this period may vary depending on the nature of your interactions with us. We regularly review the personal data we hold. Where we no longer have a need to keep personal data, we will delete or anonymize it.

Questions or Complaints

If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:


The California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et seq.) affords consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you. The CCPA requires that we provide transparency about any personal information we “sell,” which, for the purposes of the CCPA, broadly means scenarios in which Vindex has shared personal information with third parties in exchange for valuable consideration. In the preceding 12 months, we have not “sold” any of your personal information.


From time to time, we may modify this Privacy Policy. When we change this Privacy Policy, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as by posting a notice within the Services). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.


If you have any questions about our privacy practices or this Privacy Policy, please feel free to contact us at

Copyright © 2022 Vindex LLC